Mercy Hospital awarded top government quality rating

    The federal government awarded Mercy Hospital its highest possible quality rating of five stars today, making it one of only five hospitals in Maine to receive this designation from the Centers for Medicare and Medicaid (CMS).

    The ratings are based on nearly 60 quality measures spanning everything from patient experience to the value and outcomes of services provided.
    According to CMS,’s Hospital Compare tool, which was updated today to include new ratings, has information about the quality of care at over 4,000 Medicare-certified hospitals. Hospital Compare is used by consumers to find local hospitals and compare the quality of their care.

    “This recognition reflects the dedication of our employees, medical staff, and volunteers who work hard every day to provide patients with the best possible experience,” said Charlie Therrien, president of Mercy Hospital. “This work continues to be inspired and guided by the compassionate care first established by the Sisters of Mercy nearly one hundred years ago. Whether it’s the comfort of Mercy’s private hospital rooms or our patient-centered approach, we’re pleased CMS and our patients have recognized us as a place to seek high quality care in the greater Portland community.”

    Today’s 5-star government rating comes on the heels of an announcement by The Leapfrog Group in October that Mercy was awarded a grade of  “A” for a third consecutive time. The Leapfrog grade is based on a hospital’s commitment to keeping patients safe and meeting the highest safety standards in the country.